Legal

Privacy & Confidentiality

Your trust is our priority

Last Updated: February 24, 2021

Our Commitment to Your Privacy

At Elevate Virtual Assistant Services, LLC, we understand that privacy and confidentiality are fundamental to our client relationships. This Privacy and Confidentiality Policy explains how we collect, use, protect, and handle your personal and business information.

We are committed to maintaining the highest standards of data protection and confidentiality in accordance with applicable laws and industry best practices.

We collect information that you provide directly to us when engaging our virtual assistant services. This includes: • Personal identification information (name, email address, phone number, business address) • Business information and company details • Payment and billing information • Communication records and correspondence • Service preferences and requirements • Any other information you choose to provide We also automatically collect certain information when you use our services, including usage data, device information, and interaction patterns to improve our service quality.

Frequently Asked Questions

Common questions about privacy and data protection

How long do you keep my personal information?

We retain your information for the duration of our service relationship and for 7 years afterward for legal and tax compliance purposes. You can request earlier deletion subject to legal requirements.

Who has access to my confidential business information?

Only authorized team members directly involved in providing your services have access to your information. All team members sign strict non-disclosure agreements and undergo confidentiality training.

Can I request a copy of all data you have about me?

Yes, you have the right to request a complete copy of your personal data. Contact us at info@elevatevirtu.com and we will provide it within 30 days.

How do you protect my payment information?

We use industry-standard encryption and work with PCI-compliant payment processors. We do not store complete credit card information on our servers.

What happens to my data if I stop using your services?

Your data is securely retained for legal compliance periods, then permanently deleted. You can request immediate deletion of non-essential data at any time.

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